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by99 | Frequently Asked Questions

Got a question about by99? Find quick, straight-to-the-point answers on deposits, withdrawals, betting, VIP rewards and more.

Everything You Need to Know About by99

by99 is one of the most popular online betting and gaming platforms among players in Pakistan. Whether you are new to the platform or have been playing for a while, it is completely normal to have questions. This FAQ page is designed to give you direct, honest answers — no fluff, no runaround.

We get questions every day from players across Pakistan about how to deposit using JazzCash or Easypaisa, how long withdrawals take, how the VIP programme works, and how to place bets on PSL or T20 matches. All of that is covered right here. If your question is not in the list, the by99 support team is available around the clock to help you sort it out.

The questions below are organised by topic so you can jump straight to what matters to you. Use the category buttons above to filter, or type a keyword into the search box to find a specific answer quickly. Everything is written in plain English so it is easy to follow regardless of how new you are to online betting.

Quick Links

Still Need Help?

Our support team is available 24/7. Reach out through live chat inside your account or email us at:

[email protected]
Account & Login

Creating an account on by99 is quick. Head to the Register page, enter your mobile number, choose a strong password, and follow the verification steps. The whole process takes under two minutes. You must be 18 years or older to register.

First, double-check that you are entering the correct mobile number and password. Passwords are case-sensitive. If you still cannot get in, your account may be temporarily locked after multiple failed attempts — wait a few minutes and try again. For password recovery or account unlock, contact the by99 support team via live chat or email. Visit the Login page to try again.

No. Each player is allowed one account only. Multiple accounts on the same device, same mobile number, or same household may result in suspension of all associated accounts and forfeiture of bonuses. If you have lost access to your existing account, contact support rather than registering again.

Log in to your by99 account and go to the Profile or Account Settings section. For changes to your registered mobile number, additional identity verification may be required to protect your account from unauthorised changes. Contact support if you encounter any issues during the update.
Deposits & Payments

by99 supports all major payment methods popular in Pakistan, including JazzCash, Easypaisa, Raast, bank transfers, debit/credit cards, and mobile wallets. All transactions are processed in PKR. Visit the Deposit page for the full list of supported channels and step-by-step instructions.

Most deposits via JazzCash, Easypaisa, and Raast reflect instantly or within a few minutes. Bank transfers may take slightly longer depending on your bank's processing time. If your deposit has not appeared after 30 minutes, take a screenshot of the transaction confirmation and send it to the support team with your account details.

Yes, by99 has a minimum deposit requirement to keep transactions manageable. The exact minimum varies by payment method. JazzCash and Easypaisa typically have a lower threshold compared to bank transfers. Check the Deposit page for current minimums against each payment channel. All amounts are displayed in PKR.

by99 does not charge platform fees on deposits. However, your bank or mobile wallet provider may apply their own transaction charges depending on the method used. Always confirm with your payment provider before initiating a transfer if you are unsure about third-party fees.
Withdrawals

Log in to your account, go to the Withdrawal section, select your preferred method — JazzCash, Easypaisa, Raast, or bank transfer — enter the amount in PKR, and confirm the request. Detailed instructions are available on the Withdrawal page.

Standard withdrawals are typically processed within a few hours. JazzCash and Easypaisa transfers are generally the fastest. Bank transfers may take one to two business days depending on your bank. VIP members with higher tiers often benefit from priority processing times. Check your VIP status on the VIP page.

Common reasons for a delayed or rejected withdrawal include an unverified account, unmet bonus wagering requirements, incorrect payment details, or a pending identity check. Log in and review any notifications in your account. If no reason is shown, contact the support team with your withdrawal reference number for a quick resolution.
Betting & Sports

Absolutely. Cricket is one of by99's most popular betting categories. You can bet on Pakistan Super League (PSL) matches, T20 internationals, Test matches, and other major cricket tournaments. Live in-play markets are available during matches so you can bet ball by ball. Head to the Sports section to explore all available cricket markets.

by99 covers a wide range of sports including football, tennis, basketball, and Esports alongside cricket. Football fans can follow major leagues and international fixtures. Esports markets are growing fast and cover popular titles. Visit the Sports page to see all currently available markets and upcoming events.

Log in to your account, navigate to the Sports section, browse or search for the event you want to bet on, click the odds for your selection, enter your stake in PKR in the bet slip, and confirm your bet. You can review all active and settled bets from the Bet history section in your account.

In most cases, bets cannot be cancelled or changed once confirmed. This is standard practice across betting platforms to maintain market integrity. Some markets may offer a cash-out option before the event concludes — check the individual bet in your Bet history to see if cash-out is available for that selection.
VIP Programme & Bonuses

The by99 VIP programme rewards loyal players with points for every bet they place, regardless of the game or sport. As you accumulate points, you move up through VIP tiers. Higher tiers unlock better bonus percentages, faster withdrawals, dedicated support, and exclusive weekly promotions. Visit the VIP page for a full breakdown of all tiers and their benefits.

Yes, most bonuses on by99 come with an expiry period and a wagering requirement. The wagering requirement means you need to bet the bonus amount a set number of times before it can be withdrawn as real PKR. The exact terms vary by promotion. Always read the terms attached to each bonus offer before accepting it to avoid any surprises at withdrawal.

Your current VIP tier, points balance, and progress towards the next level are all visible in your account dashboard after you log in. You can also get a detailed overview of the rewards available at each tier by visiting the VIP page.
Games & Fish Games

Fish games are arcade-style shooting games where you aim and fire at fish and sea creatures to earn points and real PKR rewards. Different fish carry different values — bigger and rarer fish pay out more. You control the speed and power of your shots. It is easy to pick up and very popular among Pakistani players looking for something different from traditional casino games. Visit the Fish Games page to browse all available titles.

All games on by99 use certified Random Number Generator (RNG) systems to ensure every outcome is independent and unpredictable. Live casino games use real dealers and physical equipment streamed in real time, adding an extra layer of transparency. The platform is committed to fair play for all users.

Yes. by99 is fully optimised for mobile browsers on Android and iOS. All games — including fish games, slots, live casino, and sports betting — load smoothly on a standard 4G connection. No separate app download is required; simply open your mobile browser, visit by99.fun, and log in to start playing.
Why Pakistan Players Choose by99
A platform built around what matters most to players in Pakistan.

Local Payments, Zero Hassle

Deposit and withdraw in PKR using JazzCash, Easypaisa, Raast, or your bank. No currency conversion, no hidden fees on the platform side.

Cricket & PSL Betting

Live ball-by-ball markets on PSL, T20 internationals, and all major cricket tournaments. Pakistan's favourite sport, covered in full.

Secure & Private

Your account is protected with encrypted connections and active session monitoring. Your personal details and PKR balance stay safe at all times.

24/7 Support

Whether it is a deposit query at midnight or a bet question during a live PSL match, the by99 support team is always on hand to help you.

Rewarding VIP Programme

Every bet earns you VIP points. Climb the tiers to unlock faster withdrawals, bigger bonuses, and exclusive promotions reserved for top players.

Fish Games & Live Casino

Enjoy arcade fish games, live baccarat, roulette, and slots all in one place. Mobile-optimised and ready to play on any Pakistani network.

Still Have Questions? Join by99 and Ask Us Directly

Our support team is available around the clock. Register for a free account or log in now to access live chat support, explore sports markets, and start playing in PKR.

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